Client Services Coordinator
Job No:
GDQ28
Location:
Bald Hills
Client Services Coordinator
Guide Dogs Queensland is seeking an experienced Client Services Coordinator to join our Pathways team from our lovely Bald Hills campus. This is a full time opportunity working in a busy, thriving first point of client contact team for people seeking our services.
This position provides professional and confidential administrative and customer service support to our clients, staff and customers. This includes providing scheduling and billing support to various clinical staff to ensure the smooth running of our services. The Client Services Coordinator will provide team leader support and provide PA and administration support to the Pathways Practice Leader.
The Client Services Coordinator duties also includes:
- Developing, planning and preparing group and residential programs and activities for our clients of all ages and abilities within budget and to funding availability.
- Monitor Medicare, DVA and Private Health debt collection in conjunction with the Pathways Practice Leader.
- Participate in and lead project work in consultation with leadership.
- Undertake Client Services finance tasks as required, including invoice processing and related financial process.
About You
We are looking for a candidate who can demonstrate:
- Previous work experience in a similar role (preferably in a disability, medical or allied health setting).
- Diploma of Business Administration, Community or Disability; or equivalent qualification or knowledge gained through work experience.
- A strong client focus including empathy, patience and understanding.
- High level administration skills with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines with a high attention to detail and accuracy.
About Us
Guide Dogs Queensland is a leading provider of services to Queenslanders living with no or low vision. Voted one of Australia’s most trusted charities, and with thanks to the ongoing support of the community, we are able to help people with low or no vision reach their goals and experience everything life has to offer. Our services are all tailored to ensure blind and vision impaired Queenslanders can fulfil their potential and live life the way they choose.
We offer our team:
- Roles which challenge and reward you whilst allowing you to grow your skill set.
- A competitive salary in accordance with experience.
- A rewarding career where you have the chance to make a real difference to the lives of Queenslanders living with low or no vision.
- Great location, beautiful campus and dogs in the workplace.
- Close to public transport and free onsite parking.
- Great team culture.
- GDQ is committed to building a highly skilled workforce, assisted by a dedicated leadership team. We support our staff with learning and development opportunities, an employee benefits program and progressive workforce management strategies.
To view our position description, please click here.
How to Apply
Please complete the application form below and submit your covering letter explaining why you would be suitable to the role (no more than 2 pages) and a copy of your Resume/CV.
Applications close Tuesday, 6 October 2020.
